Delivery Information
Australian Shipping
Due to rising fuel costs across Australia, we are currently unable to offer free shipping on orders.
We hope to reintroduce this in the near future and truly appreciate your understanding and continued support.
Standard Shipping: $13.00
Express Shipping: $16.00
Australian Delivery Timeframes
Standard Shipping
Processing time: 2–3 business days.
Estimated delivery: 1–7 business days after dispatch, depending on your location. Remote areas may take longer.
All orders are fully tracked. Tracking details will be sent in your dispatch confirmation email.
Orders are dispatched Monday to Friday, excluding public holidays.
Express Shipping
Processing time: 1–3 business days.
Estimated delivery: 1–3 business days after dispatch.
Major metropolitan areas typically receive orders the next business day after dispatch.
Orders placed before 12 PM AEST, Monday to Friday, excluding public holidays, will be processed for dispatch within 1–3 business days.
Orders placed after 12 PM AEST or over the weekend will be processed on the next available business day.
Tracking details will be emailed once your order has been dispatched.
Sales & Peak Periods
During major sales, promotions, holidays, and other peak periods, we may experience a higher volume of orders than usual. This may result in longer processing times.
Please allow additional time for your order to be processed and dispatched during these periods. Any temporary changes to our processing times will be communicated on our website or at checkout where applicable.
Delivery timeframes begin once your order has been dispatched.
International Shipping
Shipping Costs
International shipping rates are calculated at checkout.
USA Orders – Duties & Taxes (DDP: Delivered Duty Paid)
We use a Delivered Duty Paid (DDP) system for U.S. orders to provide a clear delivery experience with no unexpected customs charges.
Here's how DDP works:
Duties and taxes are calculated at checkout based on your delivery address.
You pay these fees upfront alongside your order total.
The carrier later invoices us, and we manage all customs processing on your behalf.
This allows your package to clear customs faster and more efficiently.
International Delivery Timeframes
New Zealand: 3–5 business days
Rest of the World: 5–12 business days
Delivery times may vary depending on destination and customs processing.
Tracking Information
Tracking details for both domestic and international orders will be emailed once your order has been dispatched.